We have three types of tours across the Core Labs: Technical Tours, General Tour and Core Labs Introduction Tour. For further details, please refer to the Core Labs Tours User Guidelines (hyperlink) in our website.
Who can book the Core Labs tour?
KAUST permanent and temporary staff and Research Park Tenant (RPT) residents are able to book a tour.
Who is restricted from booking a Core Labs tour?
KAUST contracted staff, students, post-doctoral fellows, research scientists and external requesters may not book a tour. If you fall into one of these categories, please contact a person in your department who is able to submit a tour request.
How can I book a Core Labs tour?
Submit your request using the online tour booking system available athttps://corelabsrfs.kaust.edu.sa(please use Google Chrome or Mozilla Firefox as a recommended browser).
When should I book a Core Labs tour?
A tour must be booked at least 48 hours prior to the visit.
I am not able to submit my tour request. What should I do?
Please go to your browser settings and clear the caches. All fields have to be filled in by typing in the information. Please do not copy paste from any other document.
Will I receive a notification once my tour request is approved?
Once a tour request is approved, you will receive a calendar invite, which you then may accept or decline.
How can I amend or cancel an already approved tour request?
Please log into the RFS tour booking system. Then select “My Tour Requests” on the navigation bar and click on your tour request ID. You can select either the “Modify Tour” or “Select Tour” button to proceed.
Who will be the tour guide?
A Core Labs representative/scientist will guide the tour, depending on the type of tour you choose.
Where is the meeting point?
The meeting point is located at the lab you are visiting. Please refer to the map of the Core Labs and Research Infrastructure facilities, which is available on the User Guidelines (hyperlink) in our website.
Do I have to accompany my visitors during the tour?
The requester/host/guide must accompany visitors at all times during the tour.
What if we are late?
Please notify us about any delays or cancellations. Core Labs staff members reserve the right to cancel a tour if you are more than 10 minutes late.
What is the age limit of the visitors?
There is no particular age limit. However, primary and secondary school students are limited to only visiting the Prototyping Core Lab, the Workshop Core Lab and the Coastal Marine and Operations Core Lab.
Are cameras allowed?
Photographs are permitted. For a dedicated photo session or for video shooting, you will need to obtain permission from the KAUST Global Branding and Communications department.
Are any items prohibited?
Food and drinks are not allowed in any Core Lab during the tours.
